Assessor Resource

BSBINS403
Obtain information from external and networked sources

Assessment tool

Version 1.0
Issue Date: May 2024


This unit describes the skills and knowledge required to establish the information needs of relevant stakeholders, and then search external and networked sources to meet those needs.

The unit applies to those who are working in library services within established guidelines and under general supervision. They may be working in public, school, medical, law, business, or academic libraries. Requests relate to information that cannot be satisfied from sources within the organisation.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

respond to a request for an inter-library loan

respond to a request for a document delivery

request an inter-library loan

request a document delivery.

In the course of the above, the candidate must:

communicate effectively and efficiently with relevant stakeholders

use external sources and bibliographic tools, including electronic sources, to obtain different types of information

search external sources effectively to meet a range of different information needs.

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

key components of bibliographic records

key features of copyright legislation relevant to inter-library loans and document delivery

relevant external sources of information

common information services networks that facilitate access to external sources

common interlibrary lending policies and standards, and codes.

Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.

This includes access to:

a range of library and information services and resources

industry-current information technologies

policies, procedures and documents on accessing external sources of information

special purpose equipment, materials and industry software packages.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

respond to a request for an inter-library loan

respond to a request for a document delivery

request an inter-library loan

request a document delivery.

In the course of the above, the candidate must:

communicate effectively and efficiently with relevant stakeholders

use external sources and bibliographic tools, including electronic sources, to obtain different types of information

search external sources effectively to meet a range of different information needs.

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

key components of bibliographic records

key features of copyright legislation relevant to inter-library loans and document delivery

relevant external sources of information

common information services networks that facilitate access to external sources

common interlibrary lending policies and standards, and codes.

Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.

This includes access to:

a range of library and information services and resources

industry-current information technologies

policies, procedures and documents on accessing external sources of information

special purpose equipment, materials and industry software packages.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Determine and confirm exact nature of information needs with relevant stakeholder 
Discuss options for satisfying requests with relevant stakeholder, taking into account any specific requirements 
Keep relevant stakeholder informed of delivery progress 
Recommend alternative options to fulfil relevant stakeholder information needs, where required 
Verify bibliographic and other relevant details and locate required information resources 
Check availability of required information from external or networked sources 
Complete information search based on knowledge of external and networked sources 
Check availability of information resources from external and networked sources by searching catalogues for items already held, and electronic databases 
Identify reciprocal interlibrary lending networks and document delivery systems and services to source required information 
Seek assistance to source information that is difficult to locate 
Complete and despatch requests to external sources using organisational standards, systems and procedures 
Monitor requests to and from external sources and follow-up, as required 
Check condition of information resources received from external sources and confirm they meet relevant stakeholder needs 
Monitor receipt of electronic documents and present to customers using approved delivery methods 
Confirm compliance with copyright legislation in relation to supply of photocopied or electronic documents 
Take action to recall material, where required, and return to provider in the required condition 
Inform provider of difficulties in relation to return of material and take action 

Forms

Assessment Cover Sheet

BSBINS403 - Obtain information from external and networked sources
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

BSBINS403 - Obtain information from external and networked sources

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: